Empower yourself with the ability to authenticate the quality of products at your fingertips using the BIS CARE app. By simply entering the license number, HUID number, or registration number displayed on any item, you can instantly access vital details such as the manufacturer's name and address, validity of the license or registration, covered varieties, included brands, and the current status of the license or registration. Don't tolerate substandard products, misuse of marks, or misleading quality claims—report any discrepancies you encounter through the 'Complaints' feature. Easily register your grievances, provide necessary details and evidence, and receive a complaint number for future reference as our team diligently works on resolving the issue.
Features of BIS CARE:
Authenticity Verification:
Quickly verify the authenticity of an ISI mark, Hallmark, and CRS Registration marks on any product by entering the license number, HUID number, or Registration number.
Complaints Registration:
Report sub-standard products, misuse of marks, or misleading claims effortlessly through the app's 'Complaints' feature.
User-Friendly Interface:
Enjoy a simple user registration process or login via OTP for convenience in registering complaints.
Tips for Users:
Provide Evidence:
When registering a complaint, ensure you provide any relevant evidence to support your claim for quicker redressal.
Select Complaint Type:
Choose the type of complaint you want to register from the options provided to ensure it goes to the right department for action.
Stay Informed:
Keep the complaint number provided for your reference in case you need to follow up on the status of your complaint.
Conclusion:
With the BIS CARE app, consumers now wield the power to verify the authenticity of marked products and report any issues they encounter. The user-friendly interface and convenient complaints feature make it straightforward for users to seek redressal for sub-standard products and other grievances. Download the app today to shield yourself from counterfeit goods and play a role in upholding quality standards in the market.
