Easily move all your data from your old phone to your new Samsung Galaxy.
Samsung Smart Switch Mobile is an app that seamlessly transfers your content from an old device to your new Samsung phone.
Key Features:
-- Move all your personal content from an old phone to a new Galaxy device.
-- Compatible with a wide range of devices, including iOS, Android, and PC.
-- Transfer data using multiple connection methods.
-- Free to download and simple to use.
• If you cannot download via the Google Play Store, follow these steps.
- Reboot your phone and go to Settings → Apps → Google Play Store → Clear cache and data → Then try downloading again.
▣ Smart Switch lets you freely transfer contacts, music, photos, calendar events, messages, device settings, and more to your new Galaxy. It also helps you find your favorite apps or suggests similar ones on Google Play™.
▣ Who can transfer data?
• Android™ users
- Wireless transfer: Requires Android 4.0 or higher.
- Wireless transfer from a compatible Android device to a Galaxy: Requires Android 4.0 or higher. (Note: Non-Samsung devices with Android versions below 6.0 can only connect to Galaxy devices supporting a mobile AP.)
- Wired transfer: Requires Android 4.3 or higher, a charger cable, and a USB connector.
• iOS™ users - choose the best method for you:
- Wired transfer from iOS to Galaxy: Requires iOS 5.0 or above, an iOS device cable (Lightning or 30-pin), and a USB connector.
- Import from iCloud™: Requires iOS 4.2.1 or higher and your Apple ID.
- PC/Mac transfer via iTunes™: Requires Smart Switch PC/Mac software – Get started at http://www.samsung.com/smartswitch
• Windows™ Mobile users
- Wireless transfer: Requires Windows OS 10.
- Note: For detailed instructions, visit http://www.samsung.com/smartswitch
▣ What data can be transferred?
- Contacts, calendar (device content only), messages, photos, music (DRM‑free only, iCloud not supported), videos (DRM‑free only), call logs, memos, alarms, Wi‑Fi settings, wallpapers, documents, app data (Galaxy devices only), home screen layouts (Galaxy devices only).
- App data and home layouts can be transferred by upgrading your Galaxy device to M OS (Galaxy S6 or later).
▣ Which devices are supported?
• Galaxy: Recent Galaxy phones and tablets (from Galaxy S2 onward).
- Note: For Galaxy S2, older OS versions (GB/ICS) may cause issues. If your S2 isn't working properly, try a firmware update.
• Other Android devices:
- HTC, LG, Sony, Huawei, Lenovo, Motorola, PANTECH, Panasonic, Kyocera, NEC, SHARP, Fujitsu, Xiaomi, Vivo, OPPO, Coolpad(DazenF2), RIM(Priv), YotaPhone, ZTE(Nubia Z9), Gionee, LAVA, MyPhone(My28s), Cherry Mobile, Google(Pixel/Pixel2).
- Note: Due to factors like device compatibility, Smart Switch may not install or work on some devices.
- To transfer data, both devices need at least 500 MB of free internal storage.
- For a wired connection, your device must support the 'Transferring media files (MTP)' USB option.
- If a non-Samsung device keeps disconnecting from the wireless network, go to Advanced Wi‑Fi settings, turn off “Wi‑Fi initialize” and “Disconnect low Wi‑Fi signal,” and try again.
(Availability of these options depends on your device manufacturer and OS version.)
※ Application permissions
The app requires the following permissions for its service.
[ Required permissions ]
. Phone: Used to verify your phone number.
. Call logs: Used to transfer call history.
. Contacts: Used to transfer contact data.
. Calendar: Used to transfer calendar data.
. SMS: Used to transfer text messages.
. Storage: Used to save files needed for data transfer.
. Microphone: Used for high‑frequency audio when searching for Galaxy devices.
. Bluetooth: Used to search for nearby Galaxy devices via Bluetooth.
. Location: Used to connect to devices via Wi‑Fi Direct, making your location visible to nearby devices.
If your device runs Android below 6.0, update the software to manage app permissions.
Permissions granted previously may be reset in the Apps menu of device settings after a software update.
