Unlock the power of real-time repossession management with RCM, seamlessly integrating with RecoveryConnect® and MRS web applications. RCM empowers your field agents by providing instant access to repossession assignment details right at their fingertips. This capability is crucial in mitigating risks associated with wrongful repossessions and efficiently updating the status of a unit to "On Hook." Once marked as "On Hook," agents can proceed with the asset recovery process at a time that is safe and convenient for them.
RCM's advanced mapping features enable drivers to effortlessly scan custom icons, run addresses efficiently, set pick-up locations with one tap, and recover more units. The system allows you to create and save filters, helping you focus your map on what's most relevant to your agency. Each asset recovery form includes fields for condition information and photos, which automatically generate a detailed Condition Report that is promptly submitted to the client.
With RCM, you can enjoy a range of features designed to streamline your operations:
- Customize map icons (Pro)
- Mark collateral as "On-Hook" with a single button press
- Streamline the Asset Recovery process for quick condition, photo, and personal property reporting
- View real-time case information and addresses
- Quickly search your map (Pro)
- Mark "Favorite" cases for quick access
- Filter cases to efficiently run addresses
- One-tap quick updates
- Auto-generated geo-updates
- Work through your To Do list to capture quick condition reports of recovered units
Need assistance with RCM? Our dedicated team is available 24/7 to help. You can reach out by submitting a request through the "Contact Us" section or directly via our website at https://mbsicorp.com/contact/.
What's New in the Latest Version 3.0.33
Last updated on Oct 2, 2024
Experience enhanced mobility with the new feature in RCM version 3.0.33 - the ability to accept cases directly from your mobile device. You can now accept or decline cases right from the "NEW CASES" section on the home page. Additionally, the long press functionality allows for multi-selecting cases, while you can search or filter cases by client, case type, dates, or accepted before status. All actions are meticulously logged in the case History, ensuring complete transparency and traceability.
For more detailed information on permissions, check out our walkthrough video at https://youtu.be/rW0rJGe0Wr8. Our commitment to your privacy is outlined in our Privacy Policy.
