Enhance your travel experience with the newly launched FlySmart mobile app by the Malaysian Aviation Commission (MAVCOM). Designed to empower travelers, FlySmart ensures your rights are protected with just a tap on your screen. To get started, simply create a consumer account with MAVCOM by entering your email address, name, and phone number**. Once registered, you can navigate your journeys with peace of mind, knowing that assistance is readily accessible.
With the FlySmart app, lodging complaints* about any flight-related issues, such as service discrepancies, non-compliance, or violations, becomes straightforward. The app allows you to instantly snap photos and attach relevant documents to your reports, bolstering your case. Stay informed with real-time updates on your complaints through the Case History list, and receive notifications as your issues are addressed from start to resolution.
Stay ahead with the latest travel-related information, including national flight disruptions, breaking travel news, and other significant events, directly delivered to your FlySmart app. With seamless access to the FlySmart website and Facebook page within the app, all the information you need about your traveler's rights is right at your fingertips*.
Download and install the FlySmart mobile app today to travel smarter and with confidence. Experience the convenience and security that FlySmart brings to your travels!
*An internet connection is required at all times.
**Your personal data will solely be used for MAVCOM’s complaints management only.
**Please review the Personal Data Privacy Disclaimer at https://flysmart.my/en/flysmart-app-disclaimer/
What's New in the Latest Version 2.5.4
Last updated on Oct 20, 2024
- Additional features
- Travel Advisory
- Know Your Rights
- Account Deletion
- Refund Process
- Bug fixes
- Design improvements
