Destiny 2 Patch Deletes Usernames

A recent Destiny 2 update unintentionally reset a large number of player usernames due to a malfunction in the game's moderation system. This article details the developers' response and outlines steps players can take if their Bungie Name was affected.

Destiny 2 Usernames Mysteriously Altered After Update

Bungie to Provide Free Name Changes

Following a recent update, many Destiny 2 players discovered their Bungie Names had been unexpectedly replaced. Affected players reported their names were changed to "Guardian" followed by a random number sequence. This widespread issue, first reported around August 14th, stemmed from a problem with Bungie's name moderation system.

Bungie acknowledged the problem on Twitter (X), stating, "We're investigating an issue causing many account names to be changed by our name moderation tool. More information, including details about a free name change token for all players, is expected soon."

Bungie's system typically alters usernames violating their terms of service (offensive language, personal information, etc.). However, this incident impacted numerous players with perfectly acceptable names, some using the same name since 2015. This caused significant confusion and frustration within the community.

Bungie swiftly responded to player concerns with multiple tweets, confirming the widespread nature of the problem. The following day, they announced they'd identified and fixed the root cause, preventing further accidental name changes. Their Twitter (X) update read: "The issue causing mass Bungie name changes has been resolved via a server-side fix. Free name change tokens will be distributed to all players at a later date."

While the immediate problem is resolved, Bungie urges players to remain patient for the promised name change tokens and further communication. Affected players can anticipate receiving these tokens and additional updates from Bungie shortly.